Help center
Quick answers for buyers and sellers. For account-specific issues, use contact or your dashboard support tab when logged in.
Live chat
When in-app chat is enabled for your account, you will see it in the header. Otherwise email is the fastest channel.
Shipping info
Sellola sellers ship across Pakistan. Delivery time is usually 3–7 business days depending on the shop and city. Shipping cost is shown at checkout. Full policy is in Terms — Shipping.
Returns & refunds
Unused items can usually be returned within 7 days of delivery. Start the request from your order history. Refunds follow the original payment method. See Terms — Returns.
FAQs
Sign in and open your customer dashboard. Confirmed orders show status updates; you will also get email summaries when the seller ships.